Threaded Jewel’s Shipping Policy

Shipment processing time

All orders are processed within 1 business day.  Orders received over the weekend will be shipped the following Monday with the exclusion of US government holidays, in which case, the item will be shipped the following business day.

Shipment confirmation and order tracking

Customers will receive an email when the shipment is fulfilled along with a tracking number.

Customs, duties, and taxes

Threaded Jewel, Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Threaded Jewel, Inc is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.