Shipment processing time

All orders are processed within 1 business day from our home base of Tampa, Florida Using the United States Postal Service. Orders received over the weekend will be shipped the following Monday with the exclusion of US government holidays, in which case, the item will be shipped the following business day.

Shipment confirmation and order tracking

Customers will receive an email when the shipment is fulfilled along with a tracking number.

International Shipments - Customs, duties, and taxes

Threaded Jewel, Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Our customers are our priority so if something breaks during shipping, we will make sure to do what is right!  From time to time we may request a picture however.